Tag: Microsoft 365

Conceptual illustration of an unbranded scanner, blank page, envelope, clipboard and magnifying glass.

Scan-to-email stopped working: collect the facts before changing settings

November 14, 2026

Conceptual illustration of two account tokens and a key beside a locked document folder.

A guest cannot open your Microsoft 365 file: check the account mismatch

November 13, 2026

Original illustration of a closed laptop, returned blank access badge and archive box prepared for an orderly business handover.

Offboarding: preserve business records while removing access

November 1, 2026

Original illustration of a prepared workstation with a laptop, headset and onboarding checklist in warm morning light.

A new starter’s first morning: test access before day one

October 31, 2026

Original illustration of an envelope in a protective charcoal frame beside a red key, a warning marker and an unfamiliar grey key.

Has someone taken over your email? Warning signs and safe next steps

October 30, 2026

Conceptual illustration of two desk clocks, a paper calendar and globe beside a laptop.

A meeting is one hour out: trace the calendar time zone

October 29, 2026

Original paper-cut illustration of a magnifying glass finding a red envelope among three groups of folders and white envelopes.

Outlook search misses a message: check scope before rebuilding anything

October 28, 2026

Original illustration of a smartphone with an abstract notification bell, a raised stop hand and a closed padlock.

An MFA prompt you did not start: what to do next

October 22, 2026

Illustration of a shared document with a warning symbol beside a familiar-contact icon and a telephone for independent verification.

Received a SharePoint sharing email? What to do next

October 21, 2026

Two editor symbols connect to one shared document, with a padlock representing an editing restriction.

Why a shared Word document may be locked for editing

October 14, 2026