Managed IT

Well managed technology layer reduces costs and increases
staff and business productivity

BENEFITS OF MANAGED IT

Managed IT is a complete handover of technology layer to Osmicro Networks and is consumed as a service, rather then relying on traditional setup, hardware and reactive approach. Managed services are provided based on ITIL frameworks, best practices and security trends, allowing the business to function reliably and securely.  

  • ^Focus on core business objectives and not technology
  • ^Predictable monthly costs
  • ^Improves overall business productivity
  • ^Prevents expensive downtime
  • ^Documents procedures, workflows and assets
  • ^Single point of contact for all vendors
  • ^Protects valuable business and customer data

SERVICE INCLUSIONS

Managed IT services inclusions vary based on the package chosen, business size and infrastructure types present. Custom packages are created based on the requirements.

SERVICE DESK SUPPORT & CONSULTING

Access to service desk support as part of BAU and highly skilled level 3 engineers for strategical planning and implementations

NETWORK AND SYSTEMS SECURITY

Application of security policies, managed cloud antivirus and web filtering

INFRASTRUCTURE MONITORING

24/7 monitoring of critical infrastructure with live insight into health and activity data

WEB & EMAIL HOSTING

Website and email hosting. From basic presence to complex digital infrastructure

PROACTIVE MAINTENANCE

Automated regular proactive maintnenace tasks to prevent common issues and keep systems running optimal

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SECURITY AND QUALITY PATCHING

Regular planned security and quality Windows and Linux patching to prevent known and zero day threats

SECURE CLOUD BACKUPS

Secure robust cloud backups to protect on premise data against Ransomware and other immediate threats

MICROSOFT 365 SUITE

Complete suite of Microsoft software and hosted solutions, from SMB to Enterprise

VENDORS MANAGEMENT

Working with vendors directly on issues and implementations to help customers reach their goals quick and without frustrations

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ASSETS MANAGEMENT

Regular asset monitoring and reporting for accounting and refresh purposes

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REPORTING

Providing regular and customised systems reports for visibility and transparency

SOFTWARE UPGRADES

Managing or assisting in software upgrade processeses and managing change control 

Any Questions?

Get in touch with us if you have any questions, need a quote or want to work with us.
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