Tag: IT support

Conceptual illustration of two synced documents, a sequence of earlier file versions and a separate archive drawer.

File sync, version history and backup: what each can recover

October 18, 2026

Two computers display matching identity symbols beside a shared folder and an amber warning marker.

Windows 11 share access failures and duplicate machine SIDs

October 17, 2026

Conceptual illustration of differently sized data blocks on a network path beside a magnifying glass.

When a website partly loads and MTU is worth checking

October 17, 2026

Conceptual illustration of a backup device sending a file to a separate test tray, away from a working laptop.

How to test a backup restore without touching live work

October 15, 2026

Two editor symbols connect to one shared document, with a padlock representing an editing restriction.

Why a shared Word document may be locked for editing

October 14, 2026

A magnifying glass isolates one amber browser tab among blue tabs beside a performance gauge.

Chrome feels slow: find the tab or extension causing it

October 12, 2026

OneDrive and SharePoint instructional illustration: share one example file with a named client using viewing permission, then review access.

How to share a OneDrive or SharePoint file with a client

October 11, 2026

Conceptual illustration of three document symbols representing online-only, locally available and always-kept OneDrive files.

What the OneDrive icons beside your files mean

October 10, 2026

Illustration of PDF catalogue links on an office monitor with pop-up and browser extension icons.

Why a Website Link Won’t Open (Even When Nothing Is Blocked)

October 9, 2026