We’re Not Your Average MSP.
And That’s Deliberate.
For over 15 years, Osmicro’s mission has been to push boundaries and disrupt outdated IT standards – delivering future-proof cyber security and IT solutions with expert care and cutting-edge technology.
The MSP Model Was Broken. So We Rebuilt It.
Most MSPs are built for volume. They throw junior help desks at complex problems and bolt on security as an afterthought. That might work if you’re running a café. It doesn’t work when you’re scaling a business that needs real uptime, real compliance, and real answers.
Osmicro was built for a different kind of client – and a different kind of outcome. We embed cyber security from day one, automate what others still bill hourly for, and back every system with a 10-minute escalation guarantee.
No shortcuts. No script-readers. Just secure infrastructure delivered by the people who built it.
We didn’t start with printer issues. We started with infrastructure, incident response, and critical environments — the kind where downtime costs real money, and failure isn’t an option.
That experience shapes everything we do. Our founder, Andrej Petkovski, has led cyber defence for enterprises and SMEs alike. Today, he heads a team of certified CrowdStrike specialists, systems architects, and infrastructure engineers who solve hard problems without shortcuts.
We’ve helped clients eliminate tool sprawl, modernise securely, and build platforms that scale – with less overhead and tighter control.
We don’t ‘offer security’. We design for it. Everything we deploy - from endpoints to cloud stacks - is built to reduce breach risk, support compliance, and keep operations online.
Manual IT is inefficient IT. We automate patching, backups, onboarding, alerting, threat response and more - then tune it around how your business actually runs.
No ticket loops. No generic handoffs. When you need help, you speak to someone who knows your environment - because they built it.
Osmicro is built for mid-sized Australian businesses who can’t afford to leave IT to chance. We work best with firms that operate in regulated, multi-site, or performance-critical environments – like:
Our clients come to us when they’ve outgrown their current MSP – and want outcomes that match their ambition.
We design, implement, and manage secure systems for businesses who need more than baseline IT. Our core capabilities include:
If it impacts security, performance, or continuity – we cover it.
We’re not evolving into a reseller. We’re building toward a fully autonomous, AI-enhanced MSSP model – designed to deliver enterprise-grade protection to the mid-market, without the usual complexity or cost.
That means more automation. Faster response. Deeper intelligence. And a tighter feedback loop between the systems we run and the outcomes we promise.
We’ll keep questioning the defaults. We’ll keep solving the things others ignore. And we’ll keep pushing for better – because secure, intelligent IT isn’t optional anymore.
We’re not here to play the MSP game better.
We’re here to change the rules.
Most IT support companies offer the basics: help desk, device management, backups, email, and sometimes patching. The better ones add monitoring, security tools, cloud support, and limited consulting.
A managed provider like Osmicro goes further - delivering proactive infrastructure management, embedded cyber security, automation, and advisory aligned to business outcomes. It’s not about fixing what breaks - it’s about building systems that don’t.
A good MSP helps you shift from reactive firefighting to controlled, scalable growth. That means:
Reducing downtime with better visibility and faster response
Improving security with built-in threat prevention and compliance support
Lowering costs through automation and tool consolidation
Giving you time back by taking ownership of IT issues properly
If your MSP isn’t doing that, they’re just a support vendor - not a strategic partner.
Generic IT creates waste - wasted time, tools, and budget. Services tailored to your business:
Fit your workflows, industry risks, and compliance needs
Scale with your team and infrastructure, not against them
Deliver measurable outcomes, not vague service levels
Customised IT isn’t a luxury - it’s what separates resilient businesses from reactive ones.
Proximity is meaningless if they’re slow, siloed, or unable to scale. What matters more:
Technical depth - not just front-line help desk
Clear escalation and accountability paths
Security-first design thinking
Ability to automate, optimise, and advise - not just react
If they can't explain how they reduce your risk and improve operational performance, walk away.
Because experience shows in the architecture, not the sales pitch.
An experienced consulting firm will:
See risks before they surface
Build systems with longevity, not workarounds
Align tech decisions with business priorities
Cut through vendor noise and tool fatigue
It’s not about having opinions - it’s about having the patterns and proof to make smarter decisions, faster.
